Update Survey Questions & Answers

1. Access surveys by going to Admin Tools > Client Manager > > Marketing Onboarding > Surveys
2. Click  if not already listed
3. Click Is Active and OK.
   
4. To access the questions and answers click Edit Survey Questions.
   
5. Use the action buttons to edit or delete* existing questions. (*If a question has been answered at least once, it cannot be deleted. Uncheck the Is Active checkbox to remove it from the survey.)
   
6. See below for question and answer field definitions.
   

Question Text: Write your question or field label.

Control Type: Set the format of your answer.

Required: Check if you want this answer to be required.

Is Active: Check if you want this question to display on the survey.

Is Online Scheduling: Not applicable to surveys.

Positive Value Threshold: Survey reporting and notifications will alert you if a survey has a negative answer. If your Control Type is a Rating 1-5 or a Yes/No, then you can indicate which answer is considered the positive response.