Streamline your entire organization with OUR healthcare CRM.

Increase Revenue

Boost ROI and drive revenue growth through data analysis and automations

Optimize your marketing budget

By consolidating data across platforms and marketing campaigns, practices can optimize their marketing budgets around the most effective campaigns. This can help marketing teams improve performance while maximizing return on ad spend (ROAS).

Analyze conversions rates from inception of an inquiry to treatment

Conversion rates are a crucial KPI for analyzing various touch points throughout the patient journey. RSI can help you figure out where patients are falling off throughout the process so that you can gradually optimize each step and maximize conversion rates over time. This includes refining marketing strategies to attract more qualified leads, enhancing patient engagement to reduce no-shows, and improving scheduling efficiency to ensure timely treatments.

Maximize schedule utilization

RSI's CRM solution offers scheduling tools that ensure your practice runs at peak efficiency. By analyzing appointment data and patient behavior patterns, RSI can help identify gaps in your schedule and suggest opportunities to fill them. Furthermore, RSI's data-driven insights can help your practice balance the patient load across different providers, reducing downtime and preventing overbooking.

Collect payments faster

Efficient revenue cycle management (RCM) is crucial for accelerating payment collections and improving cash flow. By moving RCM processes to the front of house, RSI enables practices to address patient balances during check-in or checkout, facilitating faster payments. Automated outstanding balance notifications via email, SMS, or patient portals further enhance collection rates by keeping patients informed and engaged. Additionally, RSI's CRM platform identifies key moments to introduce patient financing options, ensuring treatments remain accessible while reducing payment delays.

Streamline Communication

Save time while improving patient engagement and retention

Reduce staff time on repetitive tasks

Our CRM automates many of the repetitive tasks that staff members perform on a regular basis. Instead of manually calling or emailing patients, our CRM can send out automated appointment reminders, post-treatment care instructions, post-appointment surveys, and invoices and payment reminders. These automations enable staff to focus on higher-value activities instead of routine administrative duties.

360° view of patient interaction with your practice

With all patient communication data centralized, you can easily see and understand each patient’s journey, whether they’ve reached out via phone, scheduled an appointment online, or responded to a marketing campaign. This level of visibility allows your team to identify patterns, preferences, and opportunities for engagement, leading to more personalized and effective patient care. Staff can easily review previous patient interactions to provide patients timely and personalized communications.

Patient engagement solutions all through one system

Traditionally, practices would need to rely on disparate systems to handle various aspects of patient interaction, such as communication, scheduling, payments, and feedback collection. With RSI’s integrated CRM platform, all these functions are consolidated into one powerful system, streamlining operations and enhancing patient engagement. Our platform allows practices to communicate with patients through their preferred methods—whether that’s SMS, email, or phone calls—ensuring that each patient receives timely and relevant information in the way that’s most convenient for them.

See More Patients

Fill your schedule with high-intent patients at opportune times

Optimize marketing performance

With our extensive marketing data consolidation, you can analyze the effectiveness of each campaign to identify which campaigns are driving the most high-intent patients. With this insight, you can allocate your marketing budget more effectively, focusing on strategies that bring in the most qualified leads, thereby increasing the likelihood of filling your schedule with patients who are ready to commit to care.

Optimize schedules

Using the comprehensive practice data collected by our CRM, you can optimize your scheduling offerings around patient needs. Analyzing trends in providers, treatment types, and other metrics can indicate gaps or opportunities in scheduling needs. Automated communications, such as appointment reminders and notifications of available appointments due to last minute cancellations, can help keep schedules packed.

Customizable outreach campaigns

Our CRM allows you to segment your patient base and send highly personalized messages that resonate with each group’s specific needs or interests. For instance, you can tailor communications to remind patients of overdue treatments or promote relevant services to those who have shown interest. This is ideal for nurturing leads, reactivating previous patients, and even keeping current patients engaged with your practice.

Drip marketing campaigns

By sending a series of automated, strategically timed messages, you can keep your practice top-of-mind for patients who may not be ready to book an appointment immediately but are likely to do so in the future.

Manage Referrals

Improve referral efficiency and expedite patient scheduling

Centralize referrals in one system

Instead of manually handling referrals across different systems or through various communication channels, everything is managed within the CRM. By centralizing all referral information in one platform, we eliminate the need for multiple tools or systems to track and manage referrals. This centralized approach ensures that referrals are processed quickly, and patients are scheduled promptly, minimizing delays in care and improving patient satisfaction. This not only reduces the administrative burden on your staff but also ensures that all relevant information is easily accessible and up-to-date.

Understand performance by referring provider

This insight is valuable for identifying which providers are sending the most high-quality referrals, which can indicate opportunities to strengthen relationships. Conversely, it can also indicate providers that may need additional support or communication in order to provide you with a steady and qualified stream of patients.