Care Coordination Software that Connects and Automates Every Departments Workflows
What is care coordination software?
Care coordination software automates patient communication, staff task assignments, and educational content delivery across the clinical care continuum triggered by real-time clinical data such as CPT codes, ICD-10 diagnoses, or appointment status changes. It ensures consistent patient handoffs between departments without manual checklists.
Care Coordination Software that eliminates patient leakage, clinical silos, and administrative burnout
Your clinical teams are entirely focused on delivering exceptional care, but major operational gaps frequently occur before the patient arrives and after they leave the practice. When clinical operations are disconnected from front-desk scheduling and billing, staff are forced into redundant manual workflows, double data entry, and phone tag.
Many times, clinical workflows are managed by spreadsheets, binders, and sticky notes at individual team member desks. This fragmentation leads to delayed patient clearances, inconsistent procedure education, and degraded patient experiences that risk clinical outcomes.
Clinical workflow automation that connects front office and care teams
RSI bridges the gap between the front office and clinical care through connected clinical workflow automation. Our care coordination software utilizes bi-directional data from your practice management system to automatically trigger patient communication, staff tasks, and education drip sequences based on specific CPT codes, ICD-10 diagnoses, appointment status changes, and more.
These workflows can be customized and automated by department and team members to ensure no patient handoff is ever missed.
Automate every patient journey without missing a step
RSI's care coordination software automates patient communication, staff tasks, and clinical workflows across every department customized by procedure, provider, diagnosis, and patient status.
Patient journey playbooks by procedure
Guide patients through consistent and measurable surgical and chronic disease protocols to improve patient outcomes, practice compliance, and practice scale by department.
Customizable by location, procedure, and provider
Customize care coordination and associated workflows for every aspect of the patient journey without the need for costly software development or consultants.
Automated patient journeys & clinical workflow triggers — AI enabled
Deploy targeted sequences to convert pending consults into scheduled procedures by synchronizing automated patient communication, status changes, and more directly with associated clinical workflows.
Provider care coordination & referral transitions
Seamlessly manage care transitions between referring providers, specialists, and surgical centers with automated outcome notifications and HIPAA-secure provider-to-provider communication.
Status-based staff task automation
Automate internal staff tasks based on real-time patient status and practice management changes, eliminating the need for manual checklists and reducing administrative burnout.
Performance analytics by department & individual
Track workflow completion rates, task efficiency, and patient journey outcomes by department, team member, procedure, and provider enabling continuous improvement across your practice.
Got questions? We're here to assist
Q1: What is care coordination software?
Q2: Can care coordination software work with AI?
Q3: How does clinical workflow automation reduce administrative burnout?
Q4: Can care coordination workflows be customized by procedure or provider?
Q5: How does care coordination connect with referring providers?
Q6. What triggers automated clinical workflows?
Q7. How does care coordination software improve patient journey completion?
