MEET THE TEAM
Jason has a Master of Business Administration from the University of Toledo and a Bachelor of Arts in Economics from The Ohio State University. For more than two decades, he has worked in an executive role at some of the nation’s leading brands. Jason is a dedicated husband of nearly 20 years and a father of four children. He is an active athlete and has accomplished an Ironman in Lake Placid. Jason is a black belt in American Kempo Karate and is a purple belt in Brazilian Jiu-Jitsu.
Ryan has been part of the Red Spot Interactive team for over 7 years. Initially, he was primarily in a sales role. However, his day-to-day involvement with clients has grown due to his passion and interest in helping them achieve their goals with tools provided by RSI. Ryan received his bachelor’s degree in finance from Elon University. He lives in Delray Beach with his wife, Olivia. When not traveling the country visiting clients and speaking at conferences, Ryan and his wife enjoy traveling for leisure.
Jimmy started at Red Spot Interactive in March 2014 and has since led the company’s technology platform to new heights. Prior to joining the Red Spot team, he worked as the Director of Software Engineering at MedQuest Associates for 11 years. He received his MBA from Shorter College and his master’s and bachelor’s in information systems management from University of Alabama at Birmingham and Samford University, respectively. Jimmy is a family man who married his college sweetheart. He loves cooking for his wife and attending concerts with his daughter. When he is not working, reading or traveling, Jimmy enjoys watching college football (specifically Alabama) and Formula 1 racing at our local wing joint.
A University of South Florida graduate, Anne has served as the Senior Director of Creative Services at Red Spot Interactive since 2012. She formally led creative teams at Vitacost, Shoes for Crews and Office Depot. Anne is on a personal mission to visit every national park in the U.S. She’s a butterfly gardener, taco-lover, and total book nerd. Her favorite reads include Harry Potter, Hunger Games, 14, and Ender’s Game. As you could suspect from her reading list, her favorite holiday is Halloween.
Jason has a Master of Business Administration from the University of Toledo and a Bachelor of Arts in Economics from The Ohio State University. For more than two decades, he has worked in an executive role at some of the nation’s leading brands. Jason is a dedicated husband of nearly 20 years and a father of four children. He is an active athlete and has accomplished an Ironman in Lake Placid. Jason is a black belt in American Kempo Karate and is a purple belt in Brazilian Jiu-Jitsu.
Ryan has been part of the Red Spot Interactive team for over 7 years. Initially, he was primarily in a sales role. However, his day-to-day involvement with clients has grown due to his passion and interest in helping them achieve their goals with tools provided by RSI. Ryan received his bachelor’s degree in finance from Elon University. He lives in Delray Beach with his wife, Olivia. When not traveling the country visiting clients and speaking at conferences, Ryan and his wife enjoy traveling for leisure.
Jimmy started at Red Spot Interactive in March 2014 and has since led the company’s technology platform to new heights. Prior to joining the Red Spot team, he worked as the Director of Software Engineering at MedQuest Associates for 11 years. He received his MBA from Shorter College and his master’s and bachelor’s in information systems management from University of Alabama at Birmingham and Samford University, respectively. Jimmy is a family man who married his college sweetheart. He loves cooking for his wife and attending concerts with his daughter. When he is not working, reading or traveling, Jimmy enjoys watching college football (specifically Alabama) and Formula 1 racing at our local wing joint.
A University of South Florida graduate, Anne has served as the Senior Director of Creative Services at Red Spot Interactive since 2012. She formally led creative teams at Vitacost, Shoes for Crews and Office Depot. Anne is on a personal mission to visit every national park in the U.S. She’s a butterfly gardener, taco-lover, and total book nerd. Her favorite reads include Harry Potter, Hunger Games, 14, and Ender’s Game. As you could suspect from her reading list, her favorite holiday is Halloween.
Alan has served as the Controller and Director of Finance at Red Spot Interactive since 2011. He received his Bachelor of Arts in Accounting from Florida Atlantic University. Alan loves computers and playing with numbers. His favorite place to be is at the park with his family, which includes a 130-pound Rottweiler. He also enjoys BBQing for friends and family, swimming and – of course – spreadsheets. However, the best part of his day is spending time with his wife and young daughter.
Scott is a graduate of the University of West Georgia and has worked with some of the largest companies in the country, including Yellow Pages and AT&T. He has been part of the Red Spot Interactive team since 2013. Scott is an 70s child who loves live music and watching his favorite bands age gracefully. He is the proud parent of three fur children who like to take long golf cart rides to the lake, and husband to a beautiful Southern Belle. When Scott is not watching his beloved Georgia Bulldogs play, he likes to get out on the lake, cook gourmet meals and enjoy a craft cocktail.
Geysler graduated from design school at Centro de Estudios de Las Americas in Mexico and has been part of the Red Spot Interactive team since 2013. He previously worked for large companies such as Office Depot and WCI Communities. Geysler is a “sports dad” and has coached baseball, basketball, soccer and softball teams for his son and daughter. He enjoys binge-watching television shows with his wife and is a devoted Broncos, Heat and Marlins fan. Geysler’s list of favorite bands is quite lengthy with Zeppelin and Iron Maiden in the top two slots. He also wants everyone to know that his dog, Dutch, is the best.
Will received his Bachelor of Fine Arts in Graphic Design from Florida Atlantic University and joined the Red Spot Interactive team in 2016. His favorite movie is Home Alone and he’s an ex-saxophone player. Will admits he’s a momma’s boy (a proud one at that). His colleagues would never doubt his love for sports as they are regularly subjected to listening to unsolicited Red Sox, Patriots, and Celtics news. In his spare team, Will enjoys playing basketball and boxing.
Alan has served as the Controller and Director of Finance at Red Spot Interactive since 2011. He received his Bachelor of Arts in Accounting from Florida Atlantic University. Alan loves computers and playing with numbers. His favorite place to be is at the park with his family, which includes a 130-pound Rottweiler. He also enjoys BBQing for friends and family, swimming and – of course – spreadsheets. However, the best part of his day is spending time with his wife and young daughter.
Scott is a graduate of the University of West Georgia and has worked with some of the largest companies in the country, including Yellow Pages and AT&T. He has been part of the Red Spot Interactive team since 2013. Scott is an 70s child who loves live music and watching his favorite bands age gracefully. He is the proud parent of three fur children who like to take long golf cart rides to the lake, and husband to a beautiful Southern Belle. When Scott is not watching his beloved Georgia Bulldogs play, he likes to get out on the lake, cook gourmet meals and enjoy a craft cocktail.
Geysler graduated from design school at Centro de Estudios de Las Americas in Mexico and has been part of the Red Spot Interactive team since 2013. He previously worked for large companies such as Office Depot and WCI Communities. Geysler is a “sports dad” and has coached baseball, basketball, soccer and softball teams for his son and daughter. He enjoys binge-watching television shows with his wife and is a devoted Broncos, Heat and Marlins fan. Geysler’s list of favorite bands is quite lengthy with Zeppelin and Iron Maiden in the top two slots. He also wants everyone to know that his dog, Dutch, is the best.
Will received his Bachelor of Fine Arts in Graphic Design from Florida Atlantic University and joined the Red Spot Interactive team in 2016. His favorite movie is Home Alone and he’s an ex-saxophone player. Will admits he’s a momma’s boy (a proud one at that). His colleagues would never doubt his love for sports as they are regularly subjected to listening to unsolicited Red Sox, Patriots, and Celtics news. In his spare team, Will enjoys playing basketball and boxing.
Courtney is a proud University of Florida alum (Go Gators!) with a bachelor’s degree in public relations and a minor in business administration. She has worked in the healthcare industry since 2013 and joined Red Spot Interactive in November 2017. Courtney is a huge foodie and loves trying new restaurants. She is known to have a special talent for picking out the best items on the menu. Aside from eating, Courtney enjoys activities with her dog, Sawyer, whether they’re kayaking, boating, biking or hiking. She also plays tennis, ultimate frisbee and kickball.
A South Florida transplant, Allison is originally from St. Louis, Missouri. She graduated from the University of Missouri (MIZZOU) with both bachelor’s and master’s degrees in journalism. Her passion for writing, editing and working with people has defined her career, and she joined Red Spot Interactive in 2018. Allison regularly follows Cardinals baseball, Blues hockey, and Mizzou football. She loves to travel and has recently explored Cartagena, Colombia, Ireland and Aruba for freelance travel writing assignments. Allison loves dogs, especially her 2-year-old chocolate lab mix, Sophi. In her free time, she likes to read a good book, try new wine, play golf or frisbee, and hit the gym.
With 20 years of marketing, PR and agency management experience, Christine joined Red Spot Interactive in 2016. She received her bachelor’s in communication and journalism from the University of Florida. Christine loves to travel and has been to 43 of the 50 states and most of the Caribbean Islands. She is a photographer and took photos of Gator football that was published in a book about the ’96 NCAA Football National Championship. Christine is passionate about charity work and mentoring children in need. She loves her two fur babies, but is most proud of her amazing daughter, Shelby, who is a registered nurse.
A member of the Red Spot Interactive team since 2015, Melanie received her bachelor’s in marketing from Northwood University. She is no stranger to adventure and has been skydiving, hang gliding, and once taught an NHL player how to waterski. Melanie is Canadian and a season ticket holder for the Miami Dolphins. Her favorite activities include road tripping, camping, fishing, mudding… basically anything outdoors. Fun fact 1: Her brother won the Stanley Cup with the Chicago Blackhawks. Fun fact 2: She was in Los Angeles for Michael Jackson’s funeral.
Courtney is a proud University of Florida alum (Go Gators!) with a bachelor’s degree in public relations and a minor in business administration. She has worked in the healthcare industry since 2013 and joined Red Spot Interactive in November 2017. Courtney is a huge foodie and loves trying new restaurants. She is known to have a special talent for picking out the best items on the menu. Aside from eating, Courtney enjoys activities with her dog, Sawyer, whether they’re kayaking, boating, biking or hiking. She also plays tennis, ultimate frisbee and kickball.
A South Florida transplant, Allison is originally from St. Louis, Missouri. She graduated from the University of Missouri (MIZZOU) with both bachelor’s and master’s degrees in journalism. Her passion for writing, editing and working with people has defined her career, and she joined Red Spot Interactive in 2018. Allison regularly follows Cardinals baseball, Blues hockey, and Mizzou football. She loves to travel and has recently explored Cartagena, Colombia, Ireland and Aruba for freelance travel writing assignments. Allison loves dogs, especially her 2-year-old chocolate lab mix, Sophi. In her free time, she likes to read a good book, try new wine, play golf or frisbee, and hit the gym.
With 20 years of marketing, PR and agency management experience, Christine joined Red Spot Interactive in 2016. She received her bachelor’s in communication and journalism from the University of Florida. Christine loves to travel and has been to 43 of the 50 states and most of the Caribbean Islands. She is a photographer and took photos of Gator football that was published in a book about the ’96 NCAA Football National Championship. Christine is passionate about charity work and mentoring children in need. She loves her two fur babies, but is most proud of her amazing daughter, Shelby, who is a registered nurse.
A member of the Red Spot Interactive team since 2015, Melanie received her bachelor’s in marketing from Northwood University. She is no stranger to adventure and has been skydiving, hang gliding, and once taught an NHL player how to waterski. Melanie is Canadian and a season ticket holder for the Miami Dolphins. Her favorite activities include road tripping, camping, fishing, mudding… basically anything outdoors. Fun fact 1: Her brother won the Stanley Cup with the Chicago Blackhawks. Fun fact 2: She was in Los Angeles for Michael Jackson’s funeral.
With a Bachelor of Science in Business Marketing from Johnson & Wales University in Miami, Chelsy has been a member of the Red Spot Interactive team since 2013. She is responsible for business development and trade show coordination. Chelsy always has a smile on her face and is quite possibly the happiest person in the office. She is the mother of three wild and crazy boys, which likely explains why sleeping in on Sunday is one of her favorite activities. She values family time and enjoys taking trips and having fun in the sun.
A digital marketer with an array of skills, specializing in SEO and PPC, Chase joined Red Spot Interactive in 2018. He was born and raised in Jupiter, FL, but his life goal is to move somewhere remote where there are waves year-round. He has a young son who will eat just about anything. Chase enjoys surfing first, followed by skateboarding, soccer, weightlifting and web design.
Meghan earned her Bachelor of Business Administration at FAU, followed by her Master of Science in Web Design and Technology at Lynn University, before joining Red Spot Interactive in 2018. She is a huge animal lover, and you can typically find her little Bichon/Poodle mix, Violet, right by her side. Meghan also enjoys outdoor activities such as volleyball, tennis, kayaking, snorkeling, photography and traveling. She was born and raised in Wellington, FL, and her dad and sister are both police officers in the area.
Vanessa received both her bachelor’s in business administration and her master’s in international business from Florida International University. A member of the Red Spot Interactive team since 2016, Vanessa is the liveliest person in the office (a hat she wears very proudly). A native of Venezuela, she is an avid wine drinker, boater, and Harry Potter fan. She once had a pet monkey and sloth and was a junior Olympic contender for the Venezuelan national swimming team. She hopes to one day visit every continent, swim with the sharks and jump off a cliff in New Zealand.
With a Bachelor of Science in Business Marketing from Johnson & Wales University in Miami, Chelsy has been a member of the Red Spot Interactive team since 2013. She is responsible for business development and trade show coordination. Chelsy always has a smile on her face and is quite possibly the happiest person in the office. She is the mother of three wild and crazy boys, which likely explains why sleeping in on Sunday is one of her favorite activities. She values family time and enjoys taking trips and having fun in the sun.
A digital marketer with an array of skills, specializing in SEO and PPC, Chase joined Red Spot Interactive in 2018. He was born and raised in Jupiter, FL, but his life goal is to move somewhere remote where there are waves year-round. He has a young son who will eat just about anything. Chase enjoys surfing first, followed by skateboarding, soccer, weightlifting and web design.
Meghan earned her Bachelor of Business Administration at FAU, followed by her Master of Science in Web Design and Technology at Lynn University, before joining Red Spot Interactive in 2018. She is a huge animal lover, and you can typically find her little Bichon/Poodle mix, Violet, right by her side. Meghan also enjoys outdoor activities such as volleyball, tennis, kayaking, snorkeling, photography and traveling. She was born and raised in Wellington, FL, and her dad and sister are both police officers in the area.
Vanessa received both her bachelor’s in business administration and her master’s in international business from Florida International University. A member of the Red Spot Interactive team since 2016, Vanessa is the liveliest person in the office (a hat she wears very proudly). A native of Venezuela, she is an avid wine drinker, boater, and Harry Potter fan. She once had a pet monkey and sloth and was a junior Olympic contender for the Venezuelan national swimming team. She hopes to one day visit every continent, swim with the sharks and jump off a cliff in New Zealand.
Phylicia joined the RSI team in 2018 with a background in digital marketing, event planning and design for luxury cosmetic & lifestyle brands. She received her bachelor’s in history from Florida State University, as well as a minor in English Lit & Humanities. She is certified in Google AdWords 7 Analytics. Phylicia was born in Falmouth, Jamaica and has traveled around the world. Her favorite place in the world is Paris. She enjoys traveling, fashion trends and activities, and planning events.
Lorena has worked at Red Spot for about six years. She has an extensive background in the healthcare field, previously serving as a business office manager and a patient advocate manager for large medical practices. Lorena is a first-generation Cuban-American, born in New Jersey, with three siblings. In her spare time, she enjoys playing with her dog, Ahsoka, and her cat, Vader, as well as watching football (Go Cowboys!) and TV shows with her husband. If you haven’t already noticed based on her pets’ names, Lorena is a huge Star Wars fan.
Phylicia joined the RSI team in 2018 with a background in digital marketing, event planning and design for luxury cosmetic & lifestyle brands. She received her bachelor’s in history from Florida State University, as well as a minor in English Lit & Humanities. She is certified in Google AdWords 7 Analytics. Phylicia was born in Falmouth, Jamaica and has traveled around the world. Her favorite place in the world is Paris. She enjoys traveling, fashion trends and activities, and planning events.
Lorena has worked at Red Spot for about six years. She has an extensive background in the healthcare field, previously serving as a business office manager and a patient advocate manager for large medical practices. Lorena is a first-generation Cuban-American, born in New Jersey, with three siblings. In her spare time, she enjoys playing with her dog, Ahsoka, and her cat, Vader, as well as watching football (Go Cowboys!) and TV shows with her husband. If you haven’t already noticed based on her pets’ names, Lorena is a huge Star Wars fan.
Jorge has been with Red Spot Interactive since 2017 and is responsible for the core of the company’s computerized systems. He graduated from Universidad de las Ciencias Informáticas in Cuba. Jorge considers himself more of a dancer than a programmer. He needs his music to be able to program, and when he dances, he sometimes forgets he has codes to solve. Jorge’s free time is dedicated to studying the investment market and watching lots of sports. He is a dedicated Real Madrid, White Sox, and Lakers fan.
Joe has been with Red Spot Interactive since late 2014. He received his Bachelor of Arts in Digital Media – Game Design from the University of Central Florida. As a self-taught software developer, programming is Joe’s passion and drive. He is a very curious individual and a fan of the unknown. In his spare time, Joe likes to read, spend time with family and friends, go to the beach and enjoy life.
Elizabeth has worked at Red Spot Interactive since 2012. She started as a Scheduling Agent and worked her way up to Team Lead/Coach, in charge of compliance. She also assists with interviewing and training potential and new employees. Elizabeth is a hopeless romantic who loves to sing. Her all-time favorite movie is Gone with the Wind because of her love for Scarlett O’hara. Elizabeth enjoys traveling and hopes to one day make it to California and Colorado. She has an adorable golden retriever named Lou.
Jorge has been with Red Spot Interactive since 2017 and is responsible for the core of the company’s computerized systems. He graduated from Universidad de las Ciencias Informáticas in Cuba. Jorge considers himself more of a dancer than a programmer. He needs his music to be able to program, and when he dances, he sometimes forgets he has codes to solve. Jorge’s free time is dedicated to studying the investment market and watching lots of sports. He is a dedicated Real Madrid, White Sox, and Lakers fan.
Joe has been with Red Spot Interactive since late 2014. He received his Bachelor of Arts in Digital Media – Game Design from the University of Central Florida. As a self-taught software developer, programming is Joe’s passion and drive. He is a very curious individual and a fan of the unknown. In his spare time, Joe likes to read, spend time with family and friends, go to the beach and enjoy life.
Elizabeth has worked at Red Spot Interactive since 2012. She started as a Scheduling Agent and worked her way up to Team Lead/Coach, in charge of compliance. She also assists with interviewing and training potential and new employees. Elizabeth is a hopeless romantic who loves to sing. Her all-time favorite movie is Gone with the Wind because of her love for Scarlett O’hara. Elizabeth enjoys traveling and hopes to one day make it to California and Colorado. She has an adorable golden retriever named Lou.
If you’re looking for a great opportunity and the chance to work for a rapidly growing company, take a look at our open positions and let’s get in touch.
CAREER SEARCH
OPEN POSITIONS
MARKETING ACCOUNT MANAGER DETAILS
Position Summary:Apply
Unique mid-level account management opportunity in a growing, fast paced marketing technology services company focused on elective health care practices including plastic/cosmetic surgeons, cosmetic dermatologists, orthodontists and ophthalmologists with a focus on Lasik surgery. We are seeking an in-house Account Manager to be responsible for strategically planning and implementing marketing initiatives to achieve client’s customer growth and revenue goals.
The Account Manager acts as the “Chief Client Officer” managing technology and agency services on behalf of the client. In addition, the Account Manager works with clients to understand their short and long term business objectives and assists with researching, planning and implementing solutions to drive their business.
Responsibilities:
Develop and maintain professional working relationships with all levels of staff, internal and external. Key deliverables for the Account Manager position include:
- Client lead and onboarding champion for launch on RSI marketing platforms.
- Develop media plan recommendations and proposals for execution.
- Manage client marketing initiatives including; website, social media, TV, radio, print, PPC and email.
- Marketing campaign analysis and optimization to ensure weekly, monthly and annual productivity and new patient targets are achieved.
- Weekly status meeting with client to review reporting on project milestones, ROI targets and other KPIs.
- Identify new marketing opportunities to increase clients lead volume.
- Report weekly contact and productivity standards and metrics to senior management.
- Ensure compliance with all outside contractual obligations per agreed contract terms.
- Responsible for strategic planning and forecasting related to account management.
- Collect and compare pertinent data on target markets, media venues.
- Requires staying abreast of latest trends in marketing both online and offline and utilizing best practices.
- Work with RSI management team to develop client upsell and renewal strategy.
- Develop and execute managed accounts to company’s budget projections.
EXPERIENCE:
- Minimum 5 years in account management required.
- Advertising, sales, medical or business development experience a plus.
- Must have strong grasp of online marketing and trends.
- Ability to plan, execute and report on customer acquisition activities a must.
- Bachelor’s degree or relevant experience required.
SKILLS:
- Highly self-motivated individual.
- Personable with ability to develop and maintain effective relationships with clients and their staffs.
- Strong organizational and analytical skills a must for success.
- Research and prepare comprehensive reports.
- Adapt to constantly changing situations; ability to perform multiple tasks with multiple priorities.
- Accountability for activities, problems, decisions and results.
- Experience with using Excel and/or Salesforce.
- Excellent communication skills; strong customer service skills.
- Able to work under pressure; flexible and ability to work with all types of personalities.
- Ability to work independently and as part of the team.
PATIENT COORDINATOR DETAILS
Red Spot Interactive provides a software and services platform that connects advertising and small business operations to generate peak ROI performance across the entire business. Red Spot has generated its clients over $50,000,000 in new patient revenue and over 75,000 patient appointments since 2010. Our company is growing extremely fast and nearly everyone on our management team has been promoted from within our ranks, a critical part of our culture and success.
Our patient coordinators answer inbound calls and emails for our nationwide high-end elective medical practices. (e.g., plastic surgeons, dermatologists, lasik surgeons, orthodontists, etc. We assist the consumer by answering general questions about available services and schedule consultations directly into the practices scheduling system. For many of our clients, we develop and manage all of their marketing efforts from website to brand awareness. Top performers can make up to $17 an hour with potential for management growth.
The candidate will possess outstanding professional phone-based customer service and demeanor, a great attitude, flexibility and a willingness to learn new software processes. It is also important to have the ability to adapt to the company culture that rewards hard work, dedication, and a “team first” attitude. Extreme comfort with utilizing and learning computer software and phone systems associated with consumer information, calendars, and scheduling appointments required.
Hours: We are open from 9:00 am to 7:00 pm, Mon-Tue. 9:00 am to 6:00 PM Wed.-Th., and 8:00 am to 5:00 pm on Fridays.
Responsibilities:
This skilled professional must be able to:
- Work with computer software scheduling programs and Microsoft Office programs.
- Ensure that all clients are handled in accordance with company “Best Practices”.
- Handle both inbound and outbound phone calls to consumers wishing to schedule an appointment.
- Speak in a clear, professional tone.
- Experience in a phone sales or service environment with experience in elective cosmetic products or consumer services preferred.
- Show a proven track record in meeting measured performance objectives.
- Practice a commitment to ethical conduct by promoting a positive work environment and avoiding negativity.
BILINGUAL PATIENT COORDINATOR DETAILS
Red Spot Interactive provides a software and services platform that connects advertising and small business operations to generate peak ROI performance across the entire business. Red Spot has generated its clients over $50,000,000 in new patient revenue and over 75,000 patient appointments since 2010. Our company is growing extremely fast and nearly everyone on our management team has been promoted from within our ranks, a critical part of our culture and success.
Our patient coordinators answer inbound calls and emails for our nationwide high-end elective medical practices. (e.g., plastic surgeons, dermatologists, lasik surgeons, orthodontists, etc. We assist the consumer by answering general questions about available services and schedule consultations directly into the practices scheduling system. For many of our clients, we develop and manage all of their marketing efforts from website to brand awareness. Top performers can make up to $17 an hour with potential for management growth.
The successful candidate will possess a great voice and be able to communicate in both English and Spanish. The candidate will also possess outstanding professional phone-based customer service and demeanor, a great attitude, flexibility and a willingness to learn new software processes. It is also important to have the ability to adapt to the company culture that rewards hard work, dedication, and a “team first” attitude. Extreme comfort with utilizing and learning computer software and phone systems associated with consumer information, calendars, and scheduling appointments required.
Hours: We are open from 9:00 am to 7:00 pm, Mon-Tue. 9:00 am to 6:00 PM Wed.-Th., and 8:00 am to 5:00 pm on Fridays.
Responsibilities:
This skilled professional must be able to:
- Work with computer software scheduling programs and Microsoft Office programs.
- Ensure that all clients are handled in accordance with company “Best Practices”.
- Handle both inbound and outbound phone calls to consumers wishing to schedule an appointment.
- Speak in a clear, professional tone.
- Experience in a phone sales or service environment with experience in elective cosmetic products or consumer services preferred.
- Show a proven track record in meeting measured performance objectives.
- Practice a commitment to ethical conduct by promoting a positive work environment and avoiding negativity.
CLIENT SERVICES DETAILS
Position Summary:Apply
Entry level opportunity in a growing, fast paced marketing technology services company focused on health care practices including plastic/cosmetic surgeons, cosmetic dermatologists, orthodontists and ophthalmologists.
The Client Services position is an opportunity to gain experience in a fast-paced, customer service-oriented environment. In this role, you would serve as a member of the Client Services team, supporting Red Spot Interactive (RSI) clients and ensuring they are continually receiving all services contracted.
Responsibilities:
- Technical setup of new client onboardings to include systems setup, client practice management integration, patient scheduling software, and reporting system
- Train clients on software systems to increase customer adoption
- Support clients with daily deliverables including website edits, social media profile creation, local citation management, email marketing execution, creative design requests, etc.
- Provide support and guidance to clients related to their marketing plan and strategies
- Monthly client reporting analysis – learn, understand, and create website and practice performance reports
- Interface with clients and serve as a liaison to other RSI departments, i.e. Creative Design, Content, SEO, Lead Management, etc.
- Learn best practices in Search Engine Optimization and Website Performance
Experience:
- Advertising, sales, medical or business development experience a plus.
- Must have strong grasp of online marketing and trends.
- Ability to plan, execute and report on customer acquisition activities a must.
- Bachelor’s degree or relevant experience required.
Skills:
- Highly self-motivated individual.
- Strong organizational and analytical skills a must for success.
- Personable and excellent communication skills; with emphasis on customer service.
- Ability to research and prepare comprehensive reports.
- Adapt to constantly changing situations; ability to perform multiple tasks with multiple priorities.
- Accountability for activities, problems, decisions and results.
- Experience with using Excel and/or Salesforce.
- Able to work under pressure; flexible and ability to work with all types of personalities.
- Ability to work independently and as part of the team.
Benefits:
- 401(k) Program
- Health Insurance – medical, dental, vision and flex spending
- 4 Weeks PTO (includes vacation, holidays and sick leave)
$150 MILLION+
IN PATIENT FEES
TESTIMONIALS
“This company is dedicated to helping you succeed and maximizing your opportunities. They will care about your practice as much as you do, and try to get the very best from the Internet in growing your practice. From website development to social media to advertisements, they offer a full suite of services that work in harmony with one another to help bring people to you. I'm glad I went with them; they are helping me to revitalize my practice in a tough economy.”
- Laurie G.
“I have been working in the medical field for over 10 years. I have been the Director of Marketing and Practice Manager for prominent aesthetic practices in the NYC metro area. Of all the marketing companies I have worked with, Red Spot is on point.”
- Joelle S.
ACCREDITED
