Watch a Demo

  Step 1 Login to portal.redspotinteractive.com   Step 2 Click on the “Submit a Request” button   Step 3 Enter all the information requested including the following information. (description of fields below)

• Nature of the request
  • Questions/Customer Success – one-off questions or general consulting help
  • Graphic Designs or Content – creative designs for marketing pieces or new procedure pages or blogs for the website
  • Phone Tracking – Ordering a new phone number for a marketing campaign or reporting phone routing issues
  • Software – IT support for any of our software products
  • RSI Patient Scheduling Call Center – lead management/answering services
  • SEO/Paid Advertising – Consulting regarding SEO rankings or PPC management
  • Website Edits or Request – all website edits including adding new content, specials, before and after photos, etc.
  • Training – Requests to schedule 1-on-1 training sessions for software products or website editing
• Subject – brief description of the request
• Message – detailed description/instruction of the request
  • Note → the more information provided to the RSI team, the more efficient we will be in completing your request.
• Attach files – click the upload file button, select files from your computer, and submit.
• Submit – You will receive a case number via email confirming that the Customer Success Team has received your request.

  To view the status of the ticket or add comments, please visit https://portal.redspotinteractive.com/NetSuite/SubmitARequest