What Actually Drove Your 2026 Denial Rate?
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Friday, October 16, 2026
At 7:30 PM
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MOOR — The Schooner, Gaylord Palms
MOOR is a coastal-chic seafood restaurant built inside the Gaylord Palms Resort's glass-enclosed atrium with a dining room set inside a full-scale replica sailboat “floating” on an indoor lagoon. We'll be seated in the Schooner space itself.
Gaylord Palms Resort & Convention Center, 6000 W Osceola Parkway, Kissimmee, FL 34746
Why this matters for Revenue Cycle Leaders
The metric
Clean Claim Rate, Denial Rate, Collection Rate, and Payment Visibility.
The roadblock
Most RCM teams can report the number. Few can trace it upstream to the eligibility check Patient Access missed, or the documentation gap Clinical left behind.
AI orchestration vs. fragmentation
AI-assisted denial or eligibility tools that don't connect to the same record Patient Access and Clinical already use just automate the blind spots instead of closing them.
Who else owns this
RCM ends up owning a liability it didn't create — and the practice-wide financial picture your executive team relies on is only as current as RCM's slowest manual reconciliation.
Three “to the point” conversations, not three pitches
Each segment is built around the need for clear transparency of the patient journey from the CSuite to the RCM team and everything in between.
2027 planning & metrics
What leadership should be able to see and forecast from patient inquiry to payment starting with whether 2026 can actually be measured cleanly before anyone commits to a 2027 number.
Your IT Architecture
Is your IT architecture enabling data integration, automation, and improved inquiry-to-payment rates or accelerating fragmentation and patient leakage?
AI enablement in patient revenue optimization
Where AI is actually paying off today across contact center, scheduling, and RCM and where it hasn't lived up to the expectation (yet……).
A real conversation and debate among peers
This isn't a sales pitch. It's a candid, moderated discussion with peer executive panelists across every department speaking from their own experience running multi-site, enterprise-scale practices on the record about what's actually working, and what isn't.
We're keeping the room small and by invitation only: there are only 30 seats for senior leadership at enterprise-level practices.