If a Referring Provider Asked for an Outcome Update Today, Could You Answer?
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Friday, October 16, 2026
At 7:30 PM
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MOOR — The Schooner, Gaylord Palms
MOOR is a coastal-chic seafood restaurant built inside the Gaylord Palms Resort's glass-enclosed atrium with a dining room set inside a full-scale replica sailboat “floating” on an indoor lagoon. We'll be seated in the Schooner space itself.
Gaylord Palms Resort & Convention Center, 6000 W Osceola Parkway, Kissimmee, FL 34746
Why this matters for Clinical Operations Leaders
The metric
Consult-to-Procedure Rate, On-Time Task Completion Rate, and Care-Coordination Handoff Rate.
The roadblock
Most clinical teams can report visit volume. Few can connect conversion or care-coordination handoffs back to a single patient record other departments can see.
AI orchestration vs. fragmentation
An ambient AI scribe that only writes to the chart and never reaches downstream reporting automates the documentation without ever fixing the handoff that causes the denial.
Who else owns this
That silence has a cost: Revenue Cycle inherits it as a denial, and Marketing inherits it as a referring provider who quietly stops sending patients.
Three “to the point” conversations, not three pitches
Each segment is built around the need for clear transparency of the patient journey from the CSuite to the RCM team and everything in between.
2027 planning & metrics
What leadership should be able to see and forecast from patient inquiry to payment starting with whether 2026 can actually be measured cleanly before anyone commits to a 2027 number.
Your IT Architecture
Is your IT architecture enabling data integration, automation, and improved inquiry-to-payment rates or accelerating fragmentation and patient leakage?
AI enablement in patient revenue optimization
Where AI is actually paying off today across contact center, scheduling, and RCM and where it hasn't lived up to the expectation (yet……).
A real conversation and debate among peers
This isn't a sales pitch. It's a candid, moderated discussion with peer executive panelists across every department speaking from their own experience running multi-site, enterprise-scale practices on the record about what's actually working, and what isn't.
We're keeping the room small and by invitation only: there are only 30 seats for senior leadership at enterprise-level practices.