Members have achieved 90% or higher in patient engagement experience and over $2,000,000 in new patient fee’s from practice marketing.
Jupiter, FL (May 31, 2017) RSI (RSI) announced today the founding members of its “Excellence in Patient Engagement and Practice Management Awards.” These awards are given to elective health care practices that have consistently achieved patient satisfaction surveys in the top 10% of the country while at the same time generating in excess of $2,000,000 in patient lifetime value from practice marketing in less than 4 years.
In today’s dynamic market, the changes to patient expectations is accompanied by increased competition. These practices have exceeded patient expectations, during the patient engagement process, while achieving the highest return on investment in practice performance.
“The founding members of our Excellence in Patient Engagement & Practice Management Awards are clearly the top performing practices in the country in elective healthcare from both a patient engagement and practice performance perspective. These practices have shown four years of patient surveys that confirm the highest scores in patient engagement from inception of scheduling, through to procedure and post care follow up. Likewise, these practices have achieved the highest return on investment for both their marketing and practice administration investments.” Noted Jason Tuschman, Chief Executive Officer and Co-Founder of RSI.
“Our practice is honored to be a founding member of this award. My team has always started with the patient first in mind. Utilizing RSI’s platform, we have been able to monitor and improve that process based on easy-to-understand real time patient surveys and practice performance metrics. I feel at ease knowing every day our patients not only being taken care of, but that our financial performance in marketing and administration is constantly improving. This has put my practice in the best place possible,” stated Dr. Jamal Yousefi a plastic surgeon from Baltimore Maryland.
“My team is able to focus nearly 100% of their time and effort on the patient engagement process, which allows us to achieve this award and continued growth. When you know your return on investment from marketing and practice administration is increasing each year, I am allowed to spend most of my time as a doctor versus a business owner,” confirmed Dr. Marc Wright an orthodontist from Atlanta Georgia.
“Our patient satisfaction rates allow us to understand where to constantly focus for perfection in the patient engagement experience. Combined with RSI’s marketing automation, we are able to consistently achieve 50% or higher repeat patients within a year,” stated Dr. Theda Kontis a facial plastic surgeon from Baltimore Maryland.
Founding members include:
| Practice | Industry | Patient Satisfaction | Return On Investment from Marketing |
|---|---|---|---|
| Dr. Jamal Yousefi | Plastic Surgeon | 95% | 1,422% |
| Dr. Ira Papel & Dr. Theda Kontis | Facial Plastic Surgeons | 96% | 611% |
| Dr. Christopher Coley | Cosmetic Surgeon | 95% | 965% |
| Dr. Marc Wright | Orthodontist | 96% | 411% |
About RSI:
RSI (RSI) increases elective healthcare practice profits through its proprietary analytics software, patient acquisition and retention automation technology, along with marketing and patient scheduling call center services. RSI’s clients have generated over $100 million in new patient fees and 100,000 patient consultations since 2011.
